Guest information Bowden

Welcome

On behalf of the team I thank you for choosing to stay at the brand new Bowden Serviced Apartments and  I wish you an enjoyable stay.

This guest information is designed to assist you with useful information and services to help ensure your visit is a memorable one.

The hotel team is on hand to assist with any matter and will be pleased to offer advice as to your itinerary here in Adelaide. Please contact reception on  08 8267 3033

We  hope you enjpoy your stay at Bowden Serviced Apartments and we look forward to welcoming you again on your return to Adelaide.

Warm regards,

Craig Lunn

General Manager

 

GUEST INFORMATION

 

RECEPTION 

To contact Reception please  (08) 8267 3033 from your mobile device.

Reception opening hours ( located at our partner hotel – Adelaide Meridien Hotel & Apartments)

7.30am – 8.00pm daily.

 

ACCOUNTS 

Accounts are issued on departure and are due for payment immediately. Surcharges may apply for credit card payments (see Credit Cards).

 

AIR CONDITIONING/HEATING 

Your room is individually equipped with reverse cycle air conditioning. If the air conditioner is not operating correctly, firstly check that the correct mode has been selected. There is a mode button on the control unit (or remote control) which can change the unit from heating to cooling. For any further instructions, please contact reception.

 

BABY FACILITIES

. Babysitting services can be arranged with a reputable service provider. Please contact reception  08 8267 3033 to assist in booking the required need.

 

BLANKETS & PILLOWS

A spare blanket and pillow are located in the wardrobe.

 

BREAKFAST 

Breakfast packs are available for purchase from Reception at our partner hotel the Adelaide Meridien Hotel & Apartments

 

CANCELLATION

Should it be necessary to cancel or amend your reservation, please contact reception – please dial  08 8267 3033

 

CAR PARKING 

Please enjoy complimentary access to our guest carpark. .

 

CHECK-IN/ CHECK-OUT 

Check-in time is 2.00pm.
Check-out time is 10.00am

Please contact reception on  08 8267 3033 to request late checkout – (additional charges may apply).

For guests wishing to depart outside of reception hours we ask that you settle your account the night before.

 

CREDIT CARDS

We accept most major credit cards:

VISA/MasterCard – 1.3% surcharge
AMEX – 1.3% surcharge
Diners Club – 1.3% surcharg

 

GUEST AMENITIES

The hotel provides some basic personal amenities for you to use in your en-suite bathroom. For forgotten items, a limited supply of additional toiletries is available for purchase from reception.

 

HOUSEKEEPING

All rooms are serviced once per stay .If you do not require your room to be serviced, please place the ‘Do Not Disturb’ sign on the outside of your door for our staff to see or notify reception – please dial  08 8267 3033

 

IRON/IRONING BOARD

An iron and ironing board are located in the wardrobe of your room.

 

LAUNDRY

Guest laundry facilities are located within your apartment.

 

LUGGAGE STORAGE

This service is available to all guests at no charge at our partner hotel the Adelaide Meridien Hotel & Apartments. Please contact reception on 08 8267 3033

 

MALICIOUS DAMAGE

Guests are reminded that the cost of replacement or repair of anytime item, that goes beyond fair wear and tear, and that is caused by the guests or their invited guests will be charged to their account and subsequently charged to their credit card provided at time of check in.

 

MAINTENANCE

Should any appliances, fittings or services require attention, please contact reception on  08 8267 3033 and we will address the issue as soon as possible.

 

 

RECEPTION

Reception opening hours  at our partner hotel – Adelaide Meridien Hotel are from 7.30am – 8.00pm daily.

For afterhours assistance, please dial  08 8267 3033

 

SMOKING

We are proud to present to you a property that has designated smoke free areas. Smoking is not permitted inside hotel rooms. Please contact reception for a list of designated smoking areas.

 

TAXI

Dial 9 to place an order for a taxi or dial direct to Independent Taxis on 1800 647 320. Although the taxi service is usually very reliable we recommend you book your taxi in advance.

 

TOWELS

To help save the environment please leave only the towels you want laundered on the bathroom floor.

 

WI-FI

Complimentary wireless internet is available to all guests.

 

SECURITY

All rooms are fitted with security devices. We recommend that you ensure that your door is securely closed when leaving your room or before retiring for the night. Please ensure that your vehicle is also locked and that no valuables are left within sight.

 

SMOKING

All rooms are designated Non-Smoking. Smoking will only be allowed outside the building or on balconies with the door closed. Smoking within our hotel rooms is considered to be malicious damage. If a room is found to have been used for smoking by the guests or invitees of the guests a minimum charge of $200.00 will be charged to the guests account or credit card supplied at check-in to compensate for:

 

To contact Reception please dial 08 8267 3033